signing terms and conditions

Privacy Policy

Effective Date: 19th August, 2023

Welcome to eHealth Technologies Limited (“Company”, “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you access and use our suite of health-related software applications (“Software”), including applications for Patients, Pharmacists, Medical Officers (including Specialists), other Prescribers (including Physician Assistants and Nurse Prescribers), Pharmacy Staff and Pharmacy Owners. By accessing and using the Software, you consent to the practices outlined in this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, such as your name, email address, contact details, and other identifying information when you create an account or interact with the Software.

Health Information

As a health-focused platform, we may collect health-related information from Patients, including but not limited to past and present Medical and Surgical Records, Vital Signs including Blood Pressure (BP), Heart Rate (Pulse), Temperature, Respiration Rate, Oxygen Saturation (SPo2); Anthropometric Measurements including Weight, Height, Body Mass Index (BMI), Waist Circumference; Laboratory Values including Fasting Blood Sugar (FBS), Postprandial Blood Sugar, Random Blood Sugar, Hemoglobin A1c (HbA1c or A1c); Wellness and Lifestyle Indicators including Dietary Intake (calories, protein, carbs, fats), Water Intake, Activity/Steps, Sleep Duration, Mood and Reproductive Health information that may include Menstrual Cycle tracking., and other health-related data, for the purpose of capturing essential health metrics to monitor and keep records of personal well-being in order to provide an at-a-glance view of your vital signs and other health indicators, making it easy to track changes over time and facilitate healthcare services delivery.

Usage Information and Cookies

We automatically collect certain information when you access and use the Software. This may include your usage patterns, and interactions with our website. To enhance your experience, we use cookies, which are small data files stored on your device. Cookies help us analyze website traffic, understand user behavior, and personalize your experience. You can control cookies through your browser settings and other tools. By using our website, you consent to the use of cookies as described in this Privacy Policy.

How We Use Your Information

We may use the collected information for various purposes, including:

  1. Providing and improving the Software and its features.
  2. Facilitating communication between Patients and Healthcare Professionals.
  3. Facilitating healthcare delivery from Healthcare Professionals.
  4. Personalizing your experience and tailoring content to your preferences.
  5. Analyzing usage patterns to optimize the Software's functionality.
  6. Complying with legal obligations
  7. Resolving disputes

Sharing of Information

We may share your information under the following circumstances:

  1. With healthcare professionals to facilitate the provision of Healthcare services.
  2. With third-party service providers who assist in operating the Software.
  3. In response to a legal request or as required by law.

Data Security

We employ an array of security measures including but not limited to data encryption to keep the data we collect about our users safe and secure. We do not disclose your information to our employees, partners and or contractors, inclusive of Third party agents that may seek to collect your personal data. In case of a breach, we have security measures in place to protect your personal data.

Your Choices

You have the right to access, correct, or delete your personal information. You may also opt-out of certain communications from us. However, please note that deleting certain information may affect your ability to use certain features of the Software.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes via the Software or other means. Your continued use of the Software after such changes constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at